The Rise of Self-Checkout Theft in American Stores
Self-checkout machines were introduced to save retailers money, but they’ve created a new problem: theft. Over the past decade, thousands of U.S. stores have installed these kiosks, giving shoppers more convenience—and more temptation. Many consumers admit they’ve taken advantage of system loopholes, often believing the risk of getting caught is minimal.
The Most Common Tricks Shoppers Use
One popular method is the so-called “banana trick,” where expensive items are scanned as cheap produce. Other tactics include placing items straight into bags without scanning or swapping barcodes between products. A survey of over 2,600 shoppers found that nearly 20% admitted stealing from self-checkout at least once.
Why People Do It
Researchers say opportunity is the biggest driver. As one expert explained, “When people see how easy it is, they act on impulse.” Others justify theft by believing no real person is being harmed—only large corporations.
How Retailers Are Fighting Back
Despite losses, stores keep self-checkouts because they still save money. Now, companies like Walmart and Target use AI-powered cameras and video monitoring to spot mis-scans in real time. As technology improves, stealing from machines may soon become much harder.